MFA Admin user ability to release locked users - 10/28/2022 [RN]

What's new?	We improved MFA so that Admin users can unlock regular users from having their access blocked. This occurs after too many failed login attempts when the password is wrong, for example.
Why did we do that?	Customers told us that the process of requiring Support to restore users who have been locked out of the system was cumbersome, and requested a workaround.
Why does this matter to you, as a client/customer/user?	Thanks to this enhancement, it should not be necessary to call Support and have a Rep perform user account unlocks.
How does this work?	Admin Users with the required permission can access the user unlock feature by going to a user's profile and clicking the appropriate button.

Screenshot: Your account has been blocked after multiple consecutive login attempts

Screenshot: User Profile with Reset MFA and Unblock User buttons

• Reset MFA - This will completely reset the user's MFA factor, allowing them to change their phone number, email, etc... See Allow Self-Service Registered Phone Number Reset - 10/28/2022 [RN] for more information.
• Unblock User - this will unblock the user from being locked out and allow them to gain entrance with the same username and password