Equifax I-9 HQ Workarounds

If you have trouble accessing I-9s in Equifax I-9 HQ initiated in AviontéBOLD, please follow these steps to work around the issue:

1. The attached document contains a couple options for circumventing the issues in Equifax: sending employees a Quickstart link or uploading a paper form.
2. Once one of those two paths is completed, please complete the following steps in BOLD to reconcile the Talent record.
   1. In the Talent record, navigate to Talent > Documents
   2. Select the doc type of “I-9”
   3. Select and upload the document

1. After upload, the document will display and you should see the Document Type of 'I-9' and the employer you selected.
2. BOLD will consider either a Document Type of 'I-9' in the Talent > Documents OR a completed Equifax I-9 task a fulfillment of the I-9 placement requirement in the system. You can enable this placement requirement in one of two areas:
   1. System-level: Table Editor > New Filled Job Requirements > Document Type: I-9 (check A column for All jobs or C column for Contract jobs)
   2. Company Filled Job Template level: Company > Requirements > Custom Filled Job Requirements > Customer Requirements > Talent Document Types: I-9

Option A:

Option B:

If you are experiencing general Equifax issues or need additional information, here are some additional resources:

• Equifax Form I-9 Completion Options
• Recorded Training Webinar
• On-Demand Training Resources