Reset a User’s AviontéBOLD Password

Overview

Updated 02/10/2022

If you have a user that has requested to reset their password, this can be done by an HCM User that has Utilities Manager access.  If you are an Admin user, then you can reset another user's password in BOLD.

• Click here for more information on resetting your password
• Click here for more information if you forgot your password

Reset Password

1. Click on Account & Settings
2. Click on User Accounts
   
   
   
   
3. Search for the User
   
   
4. Once you've found the user you're looking for, click Edit Profile
   
   
   
   
5. Then click the Reset Password button
   
   
   
   
   
6. Click on the Reset Password button
   
   
   
   

7. The user will receive an email with the title "Avionté Password Reset for [user name]". The email will have a "Reset your Password" button, as well as a reset link. Either will work equally well.
   
   

8. Tell the user to click the or the link, and a browser window will open on their computer with a prompt to enter a New Password, twice. 

   Note: When a reset password link is sent, the link is active for 24 hours.
   If the user does not reset their password within 24 hours, a new link will have to be sent.
   
   
   
   

9. Tell the user to fill out both fields with their new password. As they are filling out the password, try to make it a password that is hard to guess or crack. 

   The user does not have to create a strong password to proceed, but strong passwords protect both individuals and organizations. Both password fields need to match.

   1. Refrain from using Names, Dates, repeated characters, patterns or common words

      • Insecure; Add another word or two. Uncommon words are better
        
        
        
        
      • Bad; This is a very common password. ... Capitalization doesn't help very much
        
        
        
        
      • Weak; This is similar to a commonly used password... Predictable substitutions like '@' instead of 'a' don't help very much
        
        
        
        
      • Good
        
        
        
        
      • Strong
        
        
        
10. When they do, tell the user to click Save and Login. A message will display on their computer, saying "Your password has been set!" The system will proceed to log in to Avionté and display the user's Dashboard.

Back to Top