Text Messaging

Overview

Updated 05/18/2021

Setup

Send a Text Message

Send Mass Texts

Deactivate SMS/Text Messaging

Avionté Two Way SMS is built directly into our platform allowing users to send and receive text messages among their applicant/talent or hiring manager profiles! You can use this to confirm times with hiring managers or update applicants/talent on interviews via text.

Note: The texting feature is currently only available for the US and Canada.

Setup

1. Click on "Account & Settings'
2. Click on 'Utilities'
   
   
   
3. Search for "Text Messaging"
   1. Click on 'Text Messaging'
      
4. Click 'Get an SMS number now'
   
   
   
   
5. Search for available phone numbers via Area Code, State/Region, or Zip/Postal Code.
   
   
   
   
6. Click 'Search'
   
   
   
   
7. Click the button next to the desired number
8. Click 'Select Number'
   
   
   
   
9. Click 'Agree'
   1. Agree to the Billing Terms before proceeding. (Consult with your CSM prior to purchasing.)
      
      
      
      
10. Once activated, you can view your overall texting activity
    
    

Send a Text Message

1. Go to the Contact or Applicant/Talent profile you
2. Click on 'Send Text Message'
   1. Located in the 'Quick Actions' section
      
3. Fill out the 'Message' field (max 160 characters)
   1. You can send new messages or view historical conversations in full.
   2. Only your text history will appear for you to view.
   3. Any/all text activities are stored within the profile.
4. Click 'Send Text Message' 
   1. The button won't be available to click until there is text in the 'Message' field
      
      

Send Mass Texts

1. On the Search Page for Talent/Candidates and Contacts, select all the desired results
   
   
   
   
2. Click on the 'Mass Actions'
3. Click 'Send Text Message'
   
   

Deactivate SMS/Text Messaging

If you need to deactivate a number for a user who is no longer active, you can do so from within Avionté.

1. Click on "Account & Settings'
2. Click on 'Utilities'
   
   
   
3. Search for "Text Messaging"
   1. Click on 'Text Messaging'
      
      
      
4. Click 'Deactivate Your SMS Subscription'

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