Overview
Updated 09/30/2021
Setup
Send a Text Message
Send Mass Texts
Deactivate SMS/Text Messaging
Avionté Two Way SMS is built directly into our platform allowing users to send and receive text messages among their applicant/talent or hiring manager profiles! You can use this to confirm times with hiring managers or update applicants/talent on interviews via text.
Note: The texting feature is currently only available for the US and Canada.
Setup
- Click on Account & Settings
- Click on Utilities
- Search for Text Messaging
- Click on Text Messaging Tile
- Click on Text Messaging Tile
- Click Get an SMS number now button
- Search for available phone numbers via Area Code, State/Region, or Zip/Postal Code.
- Click the Search button.
- Click the button next to the desired number
- Click the Select Number button
- Click the Agree button
- Agree to the Billing Terms before proceeding. (Consult with your CSM prior to purchasing.)
- Agree to the Billing Terms before proceeding. (Consult with your CSM prior to purchasing.)
- Once activated, you can view your overall texting activity
Send a Text Message
- Go to the Contact or Applicant/Talent profile you
- Click on Send Text Message
- Located in the Quick Actions section
- Located in the Quick Actions section
- Fill out the Message field (max 160 characters)
- You can send new messages or view historical conversations in full.
- Only your text history will appear for you to view.
- Any/all text activities are stored within the profile.
- Click the Send Text Message button
- The button won't be available to click until there is text in the Message field
- The button won't be available to click until there is text in the Message field
Send Mass Texts
- On the Search Page for Talent/Candidates and Contacts, select all the desired results
- Click on Mass Actions
- Click Send Text Message
Deactivate SMS/Text Messaging
If you need to deactivate a number for a user who is no longer active, you can do so from within Avionté.
- Click on Account & Settings
- Click on Utilities
- Search for Text Messaging
- Click on Text Messaging Tile
- Click on Text Messaging Tile
- Click Deactivate Your SMS Subscription
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