January 2025

 Office Segmentation for Careers Pages - 01/31/2025

🚀 What's New

What is the improvement?

We are pleased to announce an update to our Careers Page Editor, enhancing Office Segmentation capabilities to provide more tailored job posting experiences.

Why?

• These updates streamline job posting management, enhancing control and visibility tailored to user permissions. For more details, please refer to our updated documentation or contact support for assistance.

How does this impact you?

• Office Access Control: Users can now select specific Offices within the Careers Page Editor to determine where job postings are visible. All Careers Pages created before 01/31/2025 had Office Access set to all Home Offices by default and can now be edited to specify Office access.

• Default Setting: Initially, all new Careers Pages start with Office Access set to "None". To save a Careers Page, at least one Office must be selected.

• Improved User Visibility: Users with permissions for selected Offices can post jobs to the designated Careers Pages. Those without permissions will not see these pages, ensuring relevant job postings are displayed based on user access.

• Transition to New Board: The "Main Job Board" has been renamed to "New Board" in the Careers Pages dropdown. Users can now customize Office Access for each board independently.

• Access Management: Users with permissions across multiple Offices will see all relevant Careers Pages. Conversely, those lacking access to specific Offices will not see corresponding job boards when posting.

• Error Handling: Users without access to a Careers Page cannot delete postings made by authorized users. An error message will inform them of the restriction.
• Your Posted Jobs Widget: When toggling between "Yours" and "All" jobs, users will be limited to only see jobs posted in Offices they have access to.

KB Article - Careers Page Office Access Segmentation

HCM User Segmentation - 01/31/2025

🚀 What's New

What is the improvement?

When enabled, we've added a system setting that limits what HCM Users you see in dropdowns and tag only to those whose Home Office aligns with your Office Access.

Why?

• For clients managing multiple locations or operating under a franchise model, user management is streamlined with a setting that limits each user's visibility to relevant information across the system.

How does this impact you?

• If you regularly use user filters or tagging and see users that are not relevant to your locations, please request that this feature be enabled for your environment. Once enabled, any operational area across BOLD for an HCM User will limit HCM Users in dropdowns and tag only those whose Home Office aligns with your Office Access.

KB Article - HCM User Segmentation

24/7 Work | V 5.19 App Update - 01/22/2025

🚀 What's New

What is the improvement?

As part of enhancing the user experience in the mobile application, version 5.19 focuses on improving the interface in several areas of the mobile app:

• Splash Screen: If provided during the app branding process, apps will now feature an enhanced Splash Screen when opening the app. 
• Home Screen (Logged Out): When the users lands on the home screen of the app for the first time, they will find a newly designed screen that allows them access the Mobile Job Board (for Branded Apps), Sign In, or submit an application to their agency.
• Phone Number Verification Screen: A new phone number validation screen will prompt the user to enter their phone number, and if recognized, the system will send a validation code via text to the user that can be input in lieu of login credentials.
• Application Process: The application process has now become a series of paginated steps to better improve the user flow as well as improve the interface to a more modern design. These can be separate into the following categories:
  
  • • Personal Information
    • Username/Password
    • Address Information
    • Job Search Radius
    • Profile Photo
    • Professional Information
    • Terms and Conditions

Why did we do this?

• Enhanced User Experience: To modernize the app's design and improve navigation, making it easier and more intuitive for users to interact with the app.

• Streamlined Processes: By redesigning key features like the application process and phone number verification, we’ve simplified workflows for faster and more efficient user onboarding.

• Improved Accessibility: Updates like the enhanced splash screen, revamped home screen, and step-by-step application process ensure users can easily access critical features, whether they are new applicants or returning users.

How does this impact you?

• The updates deliver a modernized, streamlined app experience that enhances worker engagement, improves onboarding efficiency, and reinforces your agency’s professional image through an upgraded user interface.

Links to related KB articles:

• 24/7 WORK: Talent Experience

Availability/Impact:

• This feature is available to all 24/7 customers. User Interface updates are dependent on the end user having the most recent version of the application on their device.

Screenshots:

Splash Screen with Home Page Logged Out:

 

Phone Number Verification Screen

Application Process: