June 2025

24/7 Lockout Alert - 06/16/2025

🚀 What's New

What is the improvement?

• Enhanced security protection has been implemented. After 5 consecutive failed login attempts, user accounts will be automatically locked and require a password reset to regain access.

Why did we do this?

• Improved Security: This proactive security measure protects user accounts from malicious login attempts and unauthorized access, ensuring better data protection for both clients and talent users.
• Account Protection: By implementing automatic lockout after multiple failed attempts, we prevent bad actors from repeatedly trying to guess passwords while maintaining legitimate user access.
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How does this impact you?

• Users who enter incorrect passwords 5 times consecutively will need to reset their password to regain account access.
• This security enhancement helps protect your organization's data and user accounts from potential security threats.
  
  

Availability/Impact:

• These features are available to all 24/7 customers. Users experiencing account lockouts will need to follow the password reset process to regain access.

Screenshots:

Account Lockout Error Message:

BOLD / 24/7 | Talent-Viewable Questionnaires - 06/13/2025

🚀 What's New

What is the improvement?

HCM Users can now make completed questionnaires visible to talent by toggling "Talent Viewable" to "Show" during questionnaire configuration. Talent can then access PDF copies through Talent Portal > Profile > Documents. Talent 
 
Questionnaire visibility only applies to Questionnaires toggled to Show moving forward and will not make historically completed Questionnaires visible.

• If the toggle is set to Hide, Talent will not be able to see the questionnaire after completion.
• Note - By default, Questionnaires are set to Hide and require a Utilities Admin to toggle to Show per Questionnaire.

• If the toggle is set to Show, Talent will be able to see the questionnaire after completion in their portal documents.

If a Questionnaire contains scoring, a Talent will not see score details on their version of the PDF (whereas the HCM User viewing the PDF from Talent record > Documents would be able to see score details).

• Talent View

• By contrast, HCM Users will see this when viewing the results from an extracted PDF:

Why?

• This feature increases transparency, improves candidate experience, and reduces administrative overhead by allowing talent to access their own completed questionnaires without contacting recruiters.
  
  

How does this impact you?

HCM Users:

• Control questionnaire visibility with a simple toggle
• Maintain privacy for scoring information while providing transparency
• Reduce administrative requests from talent
  
  

Talent:

• Access completed questionnaire PDFs directly in Talent Portal
• View all responses (scoring details excluded for privacy)
• No need to request copies from recruiters
   

Availability/Impact:

24/7 Onboarding Clients: This feature is automatically available to Utilities Admins with no additional setup required.

24/7 | Timesheet Manager in Mobile - 06/13/2025

🚀 What's New

What is the improvement?

This update introduces convenient mobile timesheet access directly from the homepage, enabling talent to efficiently manage their time entries on-the-go:

• Homepage Timesheet Access: A new dedicated link/button on the homepage provides direct access to timesheet functionality.
• Mobile Web Timesheet View: Streamlined mobile specifically designed for timesheet entry, offering a focused and user-friendly experience optimized for mobile devices.
• Quick Time Entry: Talent can now enter, review, and submit their timesheets directly through the app without requiring the full desktop experience.

For more information on timesheets in BOLD, please refer to this article.

Why?

• Improved Accessibility: By placing timesheet access directly on the homepage, we've eliminated navigation barriers and made time entry more intuitive for talent users.
• Mobile-First Approach: The dedicated mobile view ensures that talent can manage their timesheets effectively regardless of their location or device, supporting the increasingly mobile workforce.
• Streamlined Workflow: This enhancement reduces the steps required for time entry, enabling talent to quickly log their hours and focus on their core responsibilities.

How does this impact you?

• Talent users will have immediate access to timesheet functionality directly from their homepage, reducing the time and effort required for time entry.
• The mobile-optimized interface ensures a consistent and reliable timesheet experience across all mobile devices and browsers.
• Simplified time entry process will improve timesheet completion rates and accuracy, benefiting both talent and administrative teams.
  
  

Availability/Impact:

This feature is available to all 24/7 customers by submitting a Support ticket for configuration.

Screenshots:

Timesheet Manager button available on mobile home screen:

Submit or review timesheets view:

Timesheet submission detail screen:

Timesheet submission detail screen with details:

Timesheet submission confirmation:

Timesheet submitted view:

24/7 Work | V 5.21 App Update - 06/12/2025

 

🚀 What's New

What is the improvement?

• This update delivers enhanced customization options, significant performance improvements, and user experience enhancements to better serve our diverse client needs:

  • Configurable Time Display: Clients now have the ability to hide time and duration displays throughout their mobile application, providing greater flexibility in how time-related information is presented to their talent users.
  • Improved App Startup Time: Enhanced app initialization performance with up to 80% improvement in startup time, providing users with faster access to the application.
  • Opportunities Performance Optimization: Significant improvements to load times on the Opportunities tab, ensuring faster access to job listings and improved overall performance.
  • Enhanced Cancel Shift User Experience: User interface improvements to the shift cancellation process across all interfaces, with configurable options for clients to allow talent users to cancel shifts themselves.

Why did we do this?

• Enhanced Client Flexibility: The configurable time display feature allows clients to customize their app interface to better align with their specific operational requirements and user preferences.
• Faster App Access: By improving startup performance by up to 80%, we've significantly reduced the time users spend waiting for the app to load, creating a more responsive and efficient experience.
• Scalable Performance: The Opportunities tab optimizations ensure that clients with extensive job catalogs can maintain fast, reliable access to their opportunities, supporting their high-volume operations.
• Streamlined Shift Management: The enhanced cancel shift experience provides a more intuitive and user-friendly process for managing shift changes, with flexible configuration options to meet different client operational needs.
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How does this impact you?

• Clients will have greater control over their app's time display settings, allowing for more personalized user experiences based on their operational needs.
• Users will experience up to 80% faster app startup times, providing quicker access to all application features and functionality.
• Clients will experience faster loading times when browsing large numbers of job opportunities.
• The enhanced cancel shift experience provides a more streamlined process for shift management, with configurable self-service options available for talent users when enabled by clients.
  
  

Availability/Impact:

• These features are available to all 24/7 customers. User Interface updates are dependent on the end user having the most recent version of the application on their device. Configurable updates to the time display and ability for talent to cancel their own shifts will require a Support ticket.

Screenshots:

UI Updates to the Cancel Shift feature:

BOLD | Reset Talent MFA Factor from the Talent Profile - 06/05/2025

🚀 What's New

What is the improvement?

We've simplified the process of resetting a talent's MFA factor by adding the reset button and functionality to the Talent Profile via the edit of the profile widget.

   

Why?

When MFA is enabled for Talent within Bold, they will be prompted to add an MFA factor upon the next login to the Bold Talent Portal (such as receiving MFA codes via SMS using their mobile phone).

Once configured, subsequent logins to the Bold Talent Portal will require the MFA code that will be sent automatically to the Talent's mobile phone via SMS.

In the event a Talent's phone number changes, they may contact the staffing agency to reset their MFA factor, so when they login next it will ask them to enter a new phone number to be used for sending of the SMS containing their MFA authentication code.

This new enhancement will allow recruiters to quickly reset the MFA factor in the same way and location they currently reset a Talent's password instead of navigating to the User Records, searching for the talent, editing their user profile, and clicking the MFA Reset button. 

How does this impact you?

• Bold customers enabling Talent MFA should find this a more efficient means of accessing the MFA Reset functionality
• Users will still be required to have the "MFA Admin" user setting enabled to access this additional means of resetting the MFA factor for talent users.
• This MFA Factor reset functionality will still be available under the User Records profile edit, in addition to being added to the talent profile.

Bulk Import Functionality: Jobs & Placements Now Available - 06/02/2025

🚀 What's New

What is the improvement?

The Bulk Import feature allows staffing companies to efficiently import large volumes of job and placement data directly into the Avionte BOLD system.

• User Permissions

• Import Feature

Why?

Eliminates manual data entry bottlenecks during expansion, acquisitions, and large client orders. Addresses the operational challenge of processing hundreds of records that previously required hours of manual work.

How does this impact you?

• Time Savings - Process large numbers of records in minutes vs. hours of manual entry
• Accuracy - Real-time validation prevents errors before data enters the system
• Scalability - Handle large client opportunities without administrative burden
  
  

KB Article - Bulk Import Functionality: Jobs & Placements

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