This needs to be performed from your O365 Administration panel and your Exchange Online Administration Console. The person making these changes should be a global Admin within O365. This change will allow all users in O365 to use BOLD SMTP feature with no action needed to be performed by the user.
Add a trusted IP Address
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Azure AD, go to Security and then Named Locations
- Click Configure MFA Trusted IPs and a new Tab will open
- In Trusted IP section, check the box for Skipping MFA and external Bold IP’s click save at the bottom.
- You will also need to add the IP’s to your Exchange Online as a separate connector.
Add Exchange Online Connector
- Open the Exchange Admin Center
- Click on Mail Flow
- Click on Connectors
- Select Your organization's email server option
- Click on the Next button
- Put in a name for the Connector in the Name field.
- Leave the selected options on.
- Click on the Next button
- The next step is to configure the authentication that we want to use. It’s possible to use a certificate for authentication, but more common is to do the verification based on the public IP Address of the device.
- Add Bold Three external IP addresses
- Click the Plus button to add IP addresses:
- 52.21.219.86
- 34.200.189.209
- 54.158.38.8
- Click on the Next button
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The last step is to review your settings and create the connector. Double-check the IP Addresses and click on Create connector.
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