|What?||AviontéBOLD Zendesk users now have the ability to submit and manage support tickets using AVI.|
|Why did we do that?||
We are expanding the in-app capabilities of AVI to better support the ticket submission process.
|Why does this matter to you, as a client/customer/user?||
This enhancement allows for an improved user experience within AviontéBOLD by allowing Zendesk users to submit and manage support tickets without exiting the platform.
Review our Knowledge Base article for more information about submitting and managing tickets with AVI - Create and View Tickets with AVI in BOLD