Enhanced Standard Reporting Availability
Enhanced Standard Reporting is now available as an optional feature for your system.
Want to opt in NOW? Submit a support ticket or contact your CSM to enable this feature and access faster processing, extended historical data, and improved reliability.
Customizing and Sharing This Report
Columns: Use the column selector to show, hide, or reorder columns to match your workflow.
Filters: Your filter selections are remembered between sessions — the report opens with your last-used settings automatically.
Sharing (INSIGHTS users): You can duplicate, rename, and share customized versions of this report with team members, and schedule automated delivery by email. System-level reports remain unchanged and available to all users.
Sharing (Standard users): You can duplicate this report and customize filters for personal use. To share a customized version with your team, duplicate the report, apply your preferred filters, and share it directly with individual users. System-level reports cannot be modified or set as a default for all users. See Enhanced Standard Reporting Overview for more detail.
The 24/7 App Activity Report gives you a detailed view of how talent is engaging with the 24/7 WORK app — tracking login activity, SmartLink delivery, and work access status across your workforce. Use this report to monitor app adoption, follow up on undelivered SmartLinks, and keep your talent connected and available.
Accessing the Report
- Click on the Analyze tab
The Reports sub tab will automatically be selected - In the Search Reports field, type 24/7 App
- Click on the 24/7 App Activity Report
Understanding This Report
What This Report Shows You
The 24/7 App Activity Report displays one row per talent record, capturing their full history with the 24/7 WORK app. Each record includes login status, work access level, SmartLink delivery details, and key activity dates. The report gives you a complete picture of where each talent stands in their app adoption journey — from initial SmartLink delivery through active use.
Why Use This Report
This report helps you manage app engagement across your workforce and answer critical questions:
- Which talent have never logged into the 24/7 WORK app?
- Who received a SmartLink but hasn't completed setup?
- Which SmartLinks failed to deliver, and why?
- How many talent in a specific office or division have active work access?
- Who last used the app within a specific date range?
- Which talent are currently logged in?
- Where are there opportunities to re-engage talent with the app?
Who Benefits From This Report
Different roles use this report to address specific operational needs:
Recruiters: Quickly identify talent who haven't yet logged in and follow up to ensure they're set up and ready to receive shifts. Proactive outreach drives higher app adoption rates across your talent pool.
Branch Managers: Monitor app engagement by office or region to see how effectively talent in your locations are using the 24/7 WORK app, and use the data to coach recruiters on outreach strategies.
Operations Teams: Track work access status across the workforce to ensure talent are properly enabled before high-demand periods, reducing last-minute barriers to placement.
Executive Leadership: Gain visibility into platform adoption trends across divisions and regions, using app activity data to inform technology investment decisions and measure engagement initiatives.
Using Filters
Filters appear on the right side of your screen and help you focus on specific segments of your data. All filters default to "Include all" when you first open the report.
Available Filters
| Filter Name | What It Does | When to Use It |
|---|---|---|
| Division | Filters records by Employer/Division | Use when you need to review app activity for a specific employer entity or segment results by division |
| Region | Filters records by Region | Use to compare app adoption or activity across geographic regions |
| Office | Filters records by Office | Use to focus on talent assigned to a specific office location |
| Applicant Name | Free text search to filter by talent name | Use when looking up a specific individual's app status or activity history |
| Current Login Status | Filters by current login state: All, Logged In, Logged Out, Never Logged In | Use to identify talent who have never logged in or isolate those currently active in the app |
| Work Access | Filters by work access level: All, Enabled, Pending, Disabled | Use to confirm talent are properly enabled before a shift period, or to identify pending setups that need follow-up |
| Latest SmartLink Status | Filters by the result of the most recent SmartLink delivery: All, Success, Failed | Use to identify talent whose SmartLink failed so you can resend or troubleshoot delivery issues |
| Date Type | Sets which date field the date filters apply to: Latest App Activity Date, Latest SmartLink Sent Date, or First Login Date | Use to specify which activity milestone you want to filter by before setting your date range |
| Date From / Date To | Defines the start and end of a custom date range | Use when you need to review activity within a specific window, such as the last 30 days |
| Date Range | Provides preset date range options such as Yesterday, Today, This Week, and more | Use for quick access to common timeframes without entering manual dates |
Applying Your Filter Selections
- Click on the edit icon next to any filter name to expand it
- Make your selections by checking boxes or choosing from dropdowns
- Click Apply to update the report with your filtered view
- Click Cancel to discard changes and return to the previous filter state
Reading the Data
The 24/7 App Activity Report displays each talent record as a separate row with comprehensive details about their app access, login history, and SmartLink status. The extensive field list allows you to export exactly the information you need for your specific use case.
Key Field Categories
| Field Name | Description |
|---|---|
| Division | The Employer associated with the talent's application |
| Region | The Region associated with the talent record |
| Office | The Office associated with the talent record |
| Applicant | The talent's full name |
| First Login Date | The date the talent first logged into the 24/7 WORK app |
| Current Login Status | The talent's current login state: Logged In, Logged Out, or Never Logged In |
| Work Access | The talent's current work access level: Enabled, Pending, or Disabled |
| Latest App Activity Date | The most recent date the talent was active in the 24/7 WORK app |
| Latest SmartLink Sent Date | The date the most recent SmartLink was sent to the talent |
| Latest SmartLink Status | The delivery result of the most recent SmartLink: Success or Failed |
| Latest SmartLink Failed Reason | The reason the most recent SmartLink failed to deliver, if applicable |
Practical Applications
The 24/7 App Activity Report empowers your team to drive stronger app engagement across every stage of the talent lifecycle. Recruiters can celebrate first logins and proactively reach out to talent who received a SmartLink but haven't yet activated their account. Branch managers can recognize offices leading in app adoption and identify where targeted outreach would strengthen engagement. Operations teams can validate that talent are enabled and ready before high-demand shifts, reducing last-minute friction. Leaders can track adoption trends by division or region to measure the impact of onboarding improvements and direct resources where engagement opportunities are greatest.
Exporting Your Data
Export your report data to share with stakeholders, perform additional analysis, or maintain records outside of Avionté.
- Apply any filters you want to include in your export
- Click the three-dot menu icon (⋮) in the top right corner of the report area
- Select your preferred format from the Download submenu:
- Image: Creates a visual snapshot of the report as currently displayed
- CSV File: Exports raw data compatible with Excel, Google Sheets, and database tools
- PDF File: Generates a formatted document suitable for printing or formal distribution
Additional Export Options
The three-dot menu also provides options to repeat rows (useful for printing), merge rows, and other display customizations. These settings affect how your report appears on screen and in exports.
Refreshing the Report
Avionté automatically refreshes report data every 5 minutes. However, if you want to see the most current information immediately after changing filters or if you know app activity has been updated, you can manually refresh.
- Locate the circular arrow icon above the filter panel on the right side
- Hover over the icon to see it expand and display the word "UPDATE"
- Click the icon to re-run the report based on your current filter selections
The report will reload with the latest data from your database, reflecting any new login activity, SmartLink deliveries, or access changes since you last viewed it.
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