Avionté 24/7 introduces a mobile talent platform, streamlining the job search and placement process with features like SmartLinks for easy talent access, and a centralized self-service mobile app, enhancing efficiency and engagement.
Key Takeaways
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Avionté 24/7 revolutionizes the talent experience with features like SmartLinks, ensuring seamless access, and a centralized mobile app, boosting engagement and efficiency.
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The platform enhances recruitment by offering a mobile-first technology, industrial-grade workforce management, and a robust app, enabling a user-friendly, on-demand experience.
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Avionté 24/7's SmartLink technology, job templates, and mobile-centric approach empower recruiters with tools for quick talent access, streamlined job order creation, and centralized talent management.
Avionté 24/7
Why Mobile?
Talent seeks a user-friendly experience, similar to ordering an rideshare or shopping online, that streamlines the job search, application, and placement process.
24/7 WORK is an on-demand mobile talent platform that offers a centralized mobile experience with mobile-first technology, industrial-grade workforce management, and a robust mobile app.
Provides a centralized self-service mobile app for all talent-facing interactions, empowering long-term success, engagement, retention, and loyalty. It reduces administrative burden while delivering a seamless, consumer-like experience.
Table of Contents
Talent Adoption
SmartLink
What is it?
Users prefer not to remember additional login credentials. With the 24/7 app and SmartLinks, they don't need to.
SmartLinks are sent via text or email and contain the worker's username and password. Clicking the link logs talent directly into the app, and they stay logged in with nothing extra to remember.
How it works
The SmartLink technology allows talent to quickly have access to the app without the friction of signing in with a username and password. A SmartLink will be sent to the talent when they are first added into 24/7 which will invite them to download the app. From there, talent will be able to see all jobs that meet their profile criteria.
If the talent has not downloaded the app, a SmartLink will be sent to them the first time they match to a job opportunity to invite them to download the app again.
Remember: The SmartLink is triggered off of the talent status being an active status that was identified in implementation. Any time your talent is moved to any active status, they will be sent the SmartLink to invite them to download the app. Only talent in active status will be able to accept jobs on the app.
Resending Smart Link
To resend the SmartLink to an individual talent, navigate to their profile page and click Send SmartLink in the Quick Actions menu on the right-hand side of the screen.
Remember if you do not see it on the initial list, you will find it in the dropdown menu.
Click here for an article on SmartLinks.
Required Fields
Company Fields
- Company Name
- Office (Department)
- Worksite Address (not billing address)
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Contact
Job Fields
- Start Date - For the Start Date, ensure it's at least 5 minutes in the future. The date is a matching criterion for the job notification to display only to available talent during the job order dates
- Address - The talent will be notified of the job only if the worksite address falls within the radius of their profile address.
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Skill - The job order skill must match the talent's profile skill for the talent to receive job notifications.
Talent Fields
- First/Last Name
- Email/ Phone Number
- Address
- Skill
- Talent Status
Best Practice
Job Order Templates
To streamline the job order creation process and minimize clicks, it's recommended to utilize job templates that can automatically populate your job orders.
To Create a Job Order Template:
- Go to the Company record
- Access the "Requirements" tab
- Select "Create New Order Template"
24/7 Specific Fields
An accurate work site address is especially important as it is used to determine those talents within the set mileage when pulling talent
- Select Manager - Manager will determine address.
- Select 24/7 template from Job Detail section then select a job order template from menu.
- Toggle all to 'active'
Job templates can help maintain consistency and reduce clicks in creating job orders, and can include the "Distribute to 24/7" toggle as well as its preferences for even more efficiency.
Click here for an article on how to make job template, or watch the In A Minute video here.
Creating the Job
Follow the regular procedure to create a job in BOLD, ensuring the required fields listed above are included. For more information on distributing a job to 24/7, please refer to this article.
Start Date
The Start Date must be in the future, even if the job is for today, the start time needs to be 5 minutes or more in the future.
End Date
If an End Date is not provided for a job, the talent schedule will be blocked off for 90 days. If the 90 days elapse and no end date is entered, the job will remain for an additional 90 days. If an end date is added, it will be considered when scheduling additional 90-day blocks.
Avionté defaults to an end date of Feb 1, 2100, for jobs with no end date. Any job with no end date or a date that is over 360 days in the future will be classified as a long-term assignment.
Distribution
When creating job, toggle Distribute to 24/7 in the Job Details section. Remember, this toggle, as well as its preferences, can be added to templates.
Choose from Dynamic Distribution/Pick List and Interest/Offer
Dynamic or Picklist
- Dynamic Distribution: Sending job notifications to all talent matching job criteria.
- Picklist: Nominating specific talent for the job.
Send notification as Interest or Offer
- Interest = talent expresses interest, recruiter selects from the interest list.
- Offer = talent is offered the job, first come first served.
Matching Criteria
- Talent Availability
- Talent profile within mileage range of worksite address
- Skill set matches job order
- Select required days of the week for the job.
Distribution Options and Real-Time Talent Matching
When posting a job in BOLD, the Distribution Options widget in the job creation fly-out will provide detailed information on how the job being created will distribute, and who it will distribute to.
On the right-hand side of the Distribution Options widget, Auto-Matched Talent will display and update in real time as edits are made to the job details. Your Distribution choices will dictate how Talent are notified about the job opportunity.
The Talent that meet the minimum hiring criteria will show on the 24/7 Talent Matching side of the screen. Each Talent's name is hyperlinked to their profile, making it easy to evaluate and differentiate workers. Talent that are restricted or in a Do Not Assign Status will not be included in this list.
The following job criteria impacts who is matched:
- Start Date
- End Date
- Start Time
- End Time
- Skill/s
After Creating the Job
If you have previously published a job on BOLD without activating the "Distribute to 24/7" toggle, you have the option to enable it later in order to share the job with your talent through your app. Simply go to the Job Details page and fill in the information in the Distribute Job to 24/7 Widget, and Save.
Viewing a job in BOLD
Job Distribution Status
When posting jobs to the 24/7 Work app, the Distribution Status feature in BOLD provides real-time visibility into the job distribution process through color-coded status indicators that clearly communicate the current stage of talent notifications.
24/7 Work - Not Distributed (Blue)
When a job is initially created or has not yet been distributed to the 24/7 Work app, users will see a blue status bar indicating "24/7 Work - Not Distributed." This status appears before the worker ranking list is created and serves as a clear indication that the job is ready for distribution but has not yet begun the process.
24/7 Work - In Distribution (Yellow)
Once you select the "Distribute to 24/7" option, the status immediately changes to a yellow bar displaying "24/7 Work - In Distribution." This indicates that the system is actively creating worker rankings and beginning the talent notification process. This phase typically completes within one minute as the system processes the job criteria and begins notifying qualified talent.
24/7 Work - Distribution Complete (Green)
After all eligible talent have been notified or all available shifts have been filled, the status updates to a green bar showing "24/7 Work - Distribution Complete." This final status confirms that the distribution process has finished successfully, and all qualified candidates have received notifications about the job opportunity.
How jobs notify Talent
Picklist
Add the best-suited candidate to the Nominate bin to send them the job notification.
Dynamic Distribution
Avionté sends the notification to all candidates in the 24/7 Talent Matching widget.
To receive job notifications, talent must meet certain criteria such as:
- Worksite is within their set radius
- No conflicting assignments
- Being marked as 'Available' on the app
- Logged in or having received a SmartLink
- Having an 'Active' talent status
- Having matching skills to the job order requirements.
Talent Experience
The app allows talent to view and express interest in jobs, accept job offers, manage their work schedule, view job details, and be redeployed.
Click here for more information on the Talent Experience in app.
Assigning Talent to a Job
View a list of interested candidates:
Search for the Stages term on 24/7 Work
- Interested, Accepted, and/or Offer Accepted
Navigate to the Candidate screen to assign candidates and send the Start Sheet.
Once the candidate accepts the job, a notification is sent to them, and the job appears in the Work tab of the app.
- To accept interest, select the "24/7 Work Interest Accepted" stage when someone expresses interest.
- To accept an offer, select the "24/7 Work Offer Accepted" stage when someone accepts an offer.
After selecting the appropriate stage, click the green checkmark to start the talent.
This assigns the job to the talent on the 24/7 app.
Note: The talent must be started on the job in BOLD for both job types. This ensures the talent Is added to the time and pay file for payroll.
Related Articles:
- Please see this KB article in the Avionte Classic section on importing the file.
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