Avionté 24/7 introduces a mobile talent platform, streamlining the job search and placement process with features like SmartLinks for easy talent access, and a centralized self-service mobile app, enhancing efficiency and engagement.
Key Takeaways
- Avionté 24/7 revolutionizes the talent experience with features like SmartLinks, ensuring seamless access, and a centralized mobile app, boosting engagement and efficiency.
- The platform enhances recruitment by offering a mobile-first technology, industrial-grade workforce management, and a robust app, enabling a user-friendly, on-demand experience.
- Avionté 24/7's SmartLink technology, job templates, and mobile-centric approach empower recruiters with tools for quick talent access, streamlined job order creation, and centralized talent management.
Avionté 24/7
Why Mobile?
Talent seeks a user-friendly experience, similar to ordering a rideshare or shopping online, that streamlines the job search, application, and placement process.
24/7 WORK is an on-demand mobile talent platform that offers a centralized mobile experience with mobile-first technology, industrial-grade workforce management, and a robust mobile app.
Provides a centralized self-service mobile app for all talent-facing interactions, empowering long-term success, engagement, retention, and loyalty. It reduces administrative burden while delivering a seamless, consumer-like experience.
Table of Contents
Talent Adoption
SmartLink
What is it?
Users prefer not to remember additional login credentials. With the 24/7 app and SmartLinks, they don't need to.
SmartLinks are sent via text or email and contain the worker's username and password. Clicking the link logs talent directly into the app, and they stay logged in with nothing extra to remember.
How it works
The SmartLink technology allows talent to quickly have access to the app without the friction of signing in with a username and password. A SmartLink will be sent to the talent when they are first added into 24/7 which will invite them to download the app. From there, talent will be able to see all jobs that meet their profile criteria.
If the talent has not downloaded the app, a SmartLink will be sent to them the first time they match to a job opportunity to invite them to download the app again.
Resending Smart Link
To resend the SmartLink to an individual talent, navigate to their profile page and click Send SmartLink in the Quick Actions menu on the right-hand side of the screen.
Remember if you do not see it on the initial list, you will find it in the dropdown menu.
Click here for an article on SmartLinks.
Required Fields
Company Fields
| Required Field | Description |
|---|---|
| Company Name | The client company name |
| Office (Department) | The department or division within the company |
| Worksite Address | The physical work location (not billing address) |
| Contact | Primary contact person for the job |
| Company Status | Company must be in Active status |
Job Fields
| Required Field | Description |
|---|---|
| Address | The talent will be notified of the job only if the worksite address falls within the radius of their profile address. |
| Skill | The job order skill must match the talent's profile skill for the talent to receive job notifications. |
| Shift Schedule | Optional. Days and times can be specified for standard shifts, left blank for all-day events, or omitted entirely for flexible schedules that display as "Varies" to talent. |
Talent Fields
| Required Field | Description |
|---|---|
| First/Last Name | Talent's full name |
| Email/Phone Number | Contact information for notifications |
| Address | Talent's location for radius matching |
| Skill | Talent's skill set for job matching |
| Talent Status | Must be in an Active status |
Best Practice
Job Order Templates
To streamline the job order creation process and minimize clicks, it's recommended to utilize job templates that can automatically populate your job orders.
To Create a Job Order Template:
- Go to the Company record
- Access the "Requirements" tab
- Select "Create New Order Template"
24/7 Specific Fields
An accurate work site address is especially important as it is used to determine those talents within the set mileage when pulling talent
- Select Manager - Manager will determine address.
- Select 24/7 template from Job Detail section then select a job order template from menu.
- Toggle all to 'active'
Job templates can help maintain consistency and reduce clicks in creating job orders, and can include the "Distribute to 24/7" toggle as well as its preferences for even more efficiency.
Click here for an article on how to make job template, or watch the In A Minute video here.
Creating the Job
Follow the regular procedure to create a job in BOLD, ensuring the required fields listed above are included.
End Date: If an End Date is not provided for a job, the talent schedule will be blocked off for 90 days. If the 90 days elapse and no end date is entered, the job will remain for an additional 90 days. If an end date is added, it will be considered when scheduling additional 90-day blocks.
Avionté defaults to an end date of Feb 1, 2100, for jobs with no end date. Any job with no end date or a date that is over 360 days in the future will be classified as a long-term assignment.
Distribution
When creating a job, toggle Distribute to 24/7 in the Job Details section. Remember, this toggle, as well as its preferences, can be added to templates.
Understanding Distribution Options
Distribution to 24/7 involves two separate selections that work together to determine how jobs reach your talent:
1. Distribution Method: Choose how you want to target talent
- Dynamic Distribution: Automatically sends job notifications to all talent who match the job criteria (location, skills, availability, schedule).
- Picklist: Allows you to manually select specific talent to notify about the job opportunity.
2. Notification Type: Choose how talent responds to the job
- Interest: Talent express interest in the job, then you review and select from the interest list to make final assignments.
- Offer: Talent can immediately accept the job offer on a first-come, first-served basis without additional recruiter approval.
These two selections create four possible distribution combinations:
| Distribution Combination | How It Works | Best Used For |
|---|---|---|
| Dynamic Distribution + Interest | All matching talent see the job and can express interest. You review all interested candidates and select the best fit. | Roles requiring evaluation of multiple candidates or when you want to gauge overall talent interest before committing. |
| Dynamic Distribution + Offer | All matching talent see the job and can immediately accept. First to accept gets the position. | High-volume, straightforward positions where speed of placement is critical and any qualified candidate is acceptable. |
| Picklist + Interest | Only your hand-selected talent see the job and can express interest. You then choose from those who responded. | When you have preferred candidates in mind but want them to confirm availability before you make final selections. |
| Picklist + Offer | Only your hand-selected talent see the job and can immediately accept. First among your selected group to accept gets the position. | Situations where you have a shortlist of proven talent and want the first available person to secure the role immediately. |
Matching Criteria
The following criteria determine which talent will be matched to jobs:
- Talent Availability
- Talent profile within mileage range of worksite address
- Skill set matches job order
- Days of the week (when specified for the job)
Distribution Options and Real-Time Talent Matching
When posting a job in BOLD, the Distribution Options widget in the job creation fly-out will provide detailed information on how the job being created will distribute, and who it will distribute to.
On the right-hand side of the Distribution Options widget, Auto-Matched Talent will display and update in real time as edits are made to the job details. Your Distribution choices will dictate how Talent are notified about the job opportunity.
The Talent that meet the minimum hiring criteria will show on the 24/7 Talent Matching side of the screen. Each Talent's name is hyperlinked to their profile, making it easy to evaluate and differentiate workers. Talent that are restricted or in a Do Not Assign Status will not be included in this list.
The following job criteria impacts who is matched:
- Start Date
- End Date
- Start Time
- End Time
- Skill/s
After Creating the Job
If you have previously published a job on BOLD without activating the "Distribute to 24/7" toggle, you have the option to enable it later in order to share the job with your talent through your app. Simply go to the Job Details page and fill in the information in the Distribute Job to 24/7 Widget, and Save.
Viewing a job in BOLD
Job Distribution Status
When posting jobs to the 24/7 Work app, the Distribution Status feature in BOLD provides real-time visibility into the job distribution process through color-coded status indicators that clearly communicate the current stage of talent notifications.
24/7 Work - Not Distributed (Blue)
When a job is initially created or has not yet been distributed to the 24/7 Work app, users will see a blue status bar indicating "24/7 Work - Not Distributed." This status appears before the worker ranking list is created and serves as a clear indication that the job is ready for distribution but has not yet begun the process.
24/7 Work - In Distribution (Yellow)
Once you select the "Distribute to 24/7" option, the status immediately changes to a yellow bar displaying "24/7 Work - In Distribution." This indicates that the system is actively creating worker rankings and beginning the talent notification process. This phase typically completes within one minute as the system processes the job criteria and begins notifying qualified talent.
24/7 Work - Distribution Complete (Green)
After all eligible talent have been notified or all available shifts have been filled, the status updates to a green bar showing "24/7 Work - Distribution Complete." This final status confirms that the distribution process has finished successfully, and all qualified candidates have received notifications about the job opportunity.
How jobs notify Talent
Dynamic Distribution
Avionté sends the notification to all candidates in the 24/7 Talent Matching widget.
Picklist
Add the best-suited candidate to the Nominate bin to send them the job notification. For more information on nominating, see Nominate Candidates. This manual step is what notifies Talent.
Interest Notification Flow
When a job is distributed as Interest, talent experience the following process:
- Receiving the Notification: Talent receive a push notification about a job opportunity that matches their profile.
- Reviewing Job Details: Talent tap the notification to view complete job information including location, schedule, pay rate, and required skills.
- Expressing Interest: If interested, talent tap the "Interested" button and a confirmation dialog appears for them to confirm their interest submission.
- Waiting for Selection: After confirming interest, the job remains visible in their Opportunities tab while you review all interested candidates. If not selected, the job simply disappears from their view once the position is filled.
- Selection and Commitment: When the talent is started on the job, they will receive a notification: "Congratulations! Your interest for [Job Title] starting at [Date/Time] has been accepted."
- Viewing Committed Work: The assignment immediately appears as "Committed" in their Work tab calendar, showing all shift details and worksite information.
Offer Notification Flow
When a job is distributed as Offer, talent experience immediate placement capability:
- Receiving the Notification: Talent receive a push notification about a job offer that matches their profile.
- Reviewing Job Details: Talent tap the notification to view the "Job Acceptance" screen showing complete job information including location, dates, shift schedule, skills required, and pay rate.
- Accepting the Offer: Talent tap the green "Accept" button at the bottom of the screen. A confirmation dialog appears: "You are about to accept this work" with "Cancel" and "YES" options.
- First-Come, First-Served: After confirming "YES," the system immediately processes their acceptance. If multiple talent received the same offer, the first person to complete acceptance secures the position. The offer disappears from other candidates' apps once someone accepts.
- Immediate Commitment: Upon successful acceptance, talent see a confirmation message: "Congrats - You're On The Job." The shift count updates to show "No More Shifts" for that job period.
- Viewing Committed Work: The assignment immediately appears as "Committed" in their Work tab calendar with full details accessible, including worksite address, contact information, and timesheet access.
To receive job notifications, talent must meet certain criteria such as:
- Worksite is within their set radius
- No conflicting assignments (for jobs with specific schedules)
- Being marked as "Available" on the app
- Logged in or having received a SmartLink
- Having an "Active" talent status
- Having matching skills to the job order requirements
Note: Talent being Picklisted must still meet this criteria in order to receive a notification.
Talent Experience
The app allows talent to view and express interest in jobs, accept job offers, manage their work schedule, view job details, and be redeployed.
Click here for more information on the Talent Experience in app.
Assigning Talent to a Job
View a list of interested candidates:
Search for the Stage: WorkN Interest accepted, or otherwise navigate to the job's candidate details page.
When you are ready to assign Interested talent on the job, use the Start green checkmark to assign them.
This assigns the job to the talent on the 24/7 app.
Talent who accepted an Offer job will already be started on the job. No further action is necessary.
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