Messaging Utilization Report: Pixel (BOLD Analyze)

User usage of Pixel messaging (Live Chat and Conversations), assigned to any employed talent who are using messaging service

• Click here to go to the Pixel Category (list of Analyze Reports)

Click on the links below for more information: List of Standard Reports List of BOLD Analyze Reports List of INSIGHTS Dashboards List of Business Intelligence (BI) Reports

CHAPTERS Legend Locating the Report Logic Filter Options Field Details

Legend

Locating the Report

1. Click on Analyze Tab
   The Reports Sub Tab will automatically be selected
2. In the Search Reports field, type MESSAGING
3. Click on the Messaging Utilization

Logic

User usage of Pixel messaging (Live Chat and Conversations), assigned to any employed talent who are using messaging service

• Click here to go to the Pixel Category (list of Analyze Reports)
  

Filter Options

	Filter Name	Options	Explanation
	Division	All available Employer List	Use this filter to refine Employer of the Contact's Company/HCM User/Talent
	Region	All available Region List	Use this filter to refine Region of the Contact's Company/HCM User/Talent
	Office	All available Branch List	Use this filter to refine Office of the Contact's Company/HCM User/Talent
	Recruiter	All available recruiters	HCM User that logged the interview
	Message Type	All available Message Types	Message Type
	Show Summary By	Message Type, Recruiter, Office	Summary By Selection
	Date From		Use this filter to refine Contact/HCM User/Talent's last login Date between the date range.
	Date To
	Date Range	Yesterday, Today, Tomorrow, …	When 'Date Range' is selected, 'Date From' and 'Date To' will be automatically disabled. The user will need to select either 'Date Range' or enter 'Date From' and 'Date To'.

Field Details

• Click here to go to the Pixel Category (list of Analyze Reports)
  

Field Name	Description	Notes
Division	Contact's Company/HCM User/Talent
Region	Contact's Company/HCM User/Talent
Office	Contact's Company/HCM User/Talent
Recruiter	HCM User that logged the interview
Message Type	The total # of messages sent, by message type by the recruiter
Message Type Description	Description of Message Type Sent
No Of Total Messages Sent	Total Number of Messages Sent
Talent Replies Back	Number of Talent Replies
Talent Response Rate
Opt Out Trigger
Opt Out Rate