Messaging Utilization Report: Pixel (BOLD Analyze)

User usage of Pixel messaging (Live Chat and Conversations), assigned to any employed talent who are using messaging service

Click on the links below for more information:

 

CHAPTERS

Legend
Locating the Report
Logic
Filter Options
Field Details

 

 

Legend

 

 

Locating the Report

  1. Click on Analyze Tab
    The Reports Sub Tab will automatically be selected
  2. In the Search Reports field, type MESSAGING
  3. Click on the Messaging Utilization

 

 

Logic

User usage of Pixel messaging (Live Chat and Conversations), assigned to any employed talent who are using messaging service

 

 

Filter Options

Filter Name Options Explanation
Division All available Employer List Use this filter to refine Employer of the Contact's Company/HCM User/Talent
Region All available Region List Use this filter to refine Region of the Contact's Company/HCM User/Talent
Office All available Branch List Use this filter to refine Office of the Contact's Company/HCM User/Talent
Recruiter All available recruiters Placement's Recruiter Representative
Message Type All available Message Types Message Type 
Show Summary By Message Type, Recruiter, Office Summary By Selection
Date From   Use this filter to refine Contact/HCM User/Talent's last login Date between the date range.
Date To  
Date Range Yesterday, Today, Tomorrow, … When 'Date Range' is selected, 'Date From' and 'Date To' will be automatically disabled. The user will need to select either 'Date Range' or enter 'Date From' and 'Date To'.

 

 

Field Details

Field Name Description Notes
Division Contact's Company/HCM User/Talent  
Region Contact's Company/HCM User/Talent  
Office Contact's Company/HCM User/Talent  
Recruiter Placement's Recruiter Representative  
Message Type The total # of messages sent, by message type by the recruiter  
Message Type Description Description of Message Type Sent  
No Of Total Messages Sent Total Number of Messages Sent  
Talent Replies Back Number of Talent Replies  
Talent Response Rate    
Opt Out Trigger    
Opt Out Rate    

 

 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.