Create and edit the reasons for lost opportunities.
Create a new Lost Opportunity Reason
This is listed on the Company Record > Opportunities tab > Lost Opportunity Reason field
- Click on Account & Settings.
- Click on Table Editor.
- Use the search bar in the upper left to locate the Lost Opportunity Reasons option.
- Add a name to the New Item field.
- Enter a value in the Reason Order (optional).
- Click on the Add button.
- A pop-up will appear in the upper right letting you know the lost opportunity reason has been successfully added and populate it in the list below.
- All lost opportunity reasons here can be edited or deleted using the pencil and trashcan icons.
Example of Lost Opportunity Reason
This is listed on the Company Record > Opportunities tab > Lost Opportunity Reason field
- Go to a Company's record
- Click on the Opportunities tab
- Click on the name of the Opportunity, to update to Lost.
- Click on the Closed - Lost icon
- Click on the Change Stage button
- Enter a Close Date, if different than today
- Select an option from the Lost Reason field
- Add additional information into the Notes field
- Click on the Save button
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