Feedback from Interview Kit and Feedback Forms (Contact Experience)

Ask specific questions to the interviewer(s) and get their feedback on the candidates.

• Create and Edit Manager Feedback Forms
• Send Interview Kit and Feedback Forms
• View Feedback from Feedback Forms

How Interviews Surface in the Contact Experience

Interviews appear in the Contact Experience portal when a contact has been added as an interviewer on a job within AviontéBOLD. Once added, the contact will:

• Receive an invite email containing a direct link to the Feedback Form
• See the interview listed in the My Interviews widget on their myDashboard
• Be able to access the Feedback Form from either the email link or the widget

To ensure interviews appear for your contact:

1. In AviontéBOLD, navigate to the Job
2. Schedule the interview and add the client contact as an interviewer
3. The contact will receive their invite email and the interview will populate in their portal automatically

Note: If a contact reports not seeing an interview in their portal, verify that they have been added as an interviewer on the job in BOLD and that their Contact Experience login is active.

 

Invite link to Interview Kit/Feedback Form

The link comes from the Invite email.  This will bring the Interviewer(s) to the Feedback Form that was selected.

Interview Kit example

The top of the form provides a Welcome message and high-level details about the Interview/Meeting.

Completing the Feedback

The interviewer(s) will complete the form.   There are also widgets to help keep track.

• My Interviews widget
• Candidate Status widget

Click on the Submit Your Answers button

Then a prompt will display

What Happens After Submission

Once the contact submits their feedback:

• The recruiting team can view the completed feedback form within the candidate's record in AviontéBOLD
• The contact's responses are tied to the specific interview and candidate record
• Contacts can revisit submitted feedback through the My Interviews widget or the Candidate Status widget