Setup and Use Video Interviewing

Avionté has a Video Interview feature that allows you to conduct live webcam meetings with your applicants/talent, without having to download VoIP services like Skype. Avionté Video Interview can accommodate up to four attendees per session – one applicant/talent and up to 3 interviewers.

 

CHAPTERS

Enable
Setting Up a Video Interview
Conducting a Video Interview
Recording Video Interviews
Video Interview Best Practices
Troubleshoot

 

 

Enable

Select the Video Interview link located in the heading area of an applicant’s profile and fill out the Video Interview invitation details of those who will be attending. You may also include notes to be sent along with the Video Interview invitation and choose to have them viewable during the meeting by the interviewers, the applicant, or both.

* The video interview kit has the ability for users to include unique feedback forms when the interview kit goes out to managers. All video interviews that are set up will be recorded under the job activities section of an applicant's profile.

Below is a view of a Video Interview in progress

  • The Meeting Notes tab is where you can find any notes that the meeting organizer might have included and chose to share
  • The Documents tab is where you’ll find any documents that the organizer attached to the invitation.  You can quickly view them online by clicking on the eye icon or download them to your computer by clicking the document link
  • Interviewers can use the Messages tab to send and receive real-time messages as the interview takes place – messages that the interviewee will not be privy to
  • Tips on using the video interview feature can be found in the User Guide tab

 

 

Setting Up a Video Interview

  1. Open a talent record
  2. Select Video Interview from the Quick Actions drop-down menu


    VideoInterview.gif


  3. Select a date and time for the interview.

  4. Add up to three interviewers

    • Only the interviewer in the first slot (Interview Email) will have the ability to record the interview

      • This slot be changed during the video interview itself if a different interviewer needs the ability to record

    • Multiple interviewers will be able to chat privately in a "Messages" section during the video interview itself

    • Interviewers do not need to be Avionte users to be included

  5. Select an email template from the drop-down to add to the Notes field, if desired

  6. Check the box Include Notes in Invitation Email and Video Interview if you would like your talent and interviewers to have visibility into the notes in the invitation email as well as the video interview itself

  7. Check the box Include Social Network Links in Video Interview to pull in the talent's social media links (e.g. LinkedIn profile) that are on the talent's record

  8. If the talent has a resume on their record, you will see it available in the drop-down under Documents Viewable by All and Documents Viewable by Interviewers. Documents Viewable by All will be visible to everyone, including the talent

  9. Click Create Video Interview. All participants will receive an email (shown below) with a link to the video interview that will be activated 10 minutes before the scheduled start.

VideoEmailScreenshot.png

 

 

Conducting a Video Interview

After connecting to the video interview, the primary interviewer will be able to record the interview session. The recording can stop or start at any time during the duration of the interview.

Note: Currently there aren't any options to modify the background for the video in the interviewing process.

 

In-Interview Features

  • The Meeting Notes tab is where you can find any notes that the meeting organizer might have included and chose to share

  • The Documents tab is where you’ll find any documents that the organizer attached to the invitation.  You can quickly view them online by clicking on the eye icon or download them to your computer by clicking the document link

  • Interviewers can use the Messages tab to send and receive real-time messages as the interview takes place – messages that the interviewee will not be privy to

  • Tips on using the video interview feature can be found in the User Guide tab

 

Recording Video Interviews

Avionté provides you the option to record Video Interviews so that you may view them later, and give you the option to store all your Video Interviews against the candidate profile automatically. There is an additional cost to enable this feature.

Who can record a Video Interview?

By default, the organizer of the meeting can record the video interview, but this can always be changed to a different Avionté user on the Video Interview.

When can you record a Video Interview?

You can record at any time during the meeting. You can even start recording the meeting again, even if the recording has been stopped.

Where does the recording go once the meeting has ended?

If a talent has a recorded interview associated with their record, a new tab will appear on their record called Video interview. This area will allow you to watch the recorded interview as well as download it to your computer.

 

 

Video Interview Best Practices

  • Creating a video interview does not automatically create a task for your calendar. It is advised that you schedule a Task to block off the video interview in your calendar, then create the video interview through the talent record's Quick Actions.

  • If using a Mac product (iPad, iPhone), use the Safari browser to open the video interview link for the best results

  • If your webcam is already in use by another program, you may need to close it to use your webcam for the video interview

 

 

Troubleshoot

  • The video and/or Microphone not working

    • Make sure that you allow access to the Video and/or Microphone
      mceclip0.png

  • Error: We are temporarily unable to access our Video Interview servers

    • This could be a firewall issue since we have a Partner that we use for this service.
    • You may need to authorize our Partner (Tokbox / OpenTok): https://tokbox.com/developer/

      mceclip1.png

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