Sense integration in BOLD is a front office integration that can be used by both front office only and the BOLD integration solution.
There is a system feature called Enterprise Events that needs to be turned on in order for the Sense integration in BOLD to work. This needs to be enabled for FO only and for BO-integrated customers.
Screenshot: System Features - Enterprise Events checkbox
These events are sent any time the customers have programs that are listening for them. The majority of listeners are for BO integration but we provide this feature for partners as well.