Pay & Work Hours History

Pay and Work Hours History centralizes all essential pay and work hours information, making it readily accessible regardless of how hours are entered—manually, through imports, or via other means. By consolidating this data into one seamless platform, recruiters can save time, reduce complexity, and gain a real-time, comprehensive understanding of a talent's work history with the Agency.

Key Benefits

  1. Centralized Data Access
    • Eliminates the need to switch between BOLD and Back Office systems
    • All hours history information consolidated in one location with real-time visibility
  2. Enhanced Operational Efficiency
    • Faster response times to talent and manager inquiries
    • Streamlined decision-making process with reduced administrative overhead
  3. Comprehensive Security & Control
    • Permission-based access with complete audit trail for all exports
    • Administrative oversight with detailed user activity tracking
       

Chapters:

User Permissions

Access to History features is controlled through user-level permissions:

  • History View: Enable to add and view the History tab of a Talent record. Requires integrated Back Office.

  • Pay History: Pay History is automatically checked when History View is enabled and allows users to see pay history for talent.

  • Hours History: Allows users to see work history for talent and company.

  • Restrict Gross Profit: Hides gross profit information from hours history.

  • Tax Statements: Tax Statements must be selected for a user to view and download talent tax statements.

  • Extract to Excel: Exporting to CSV is only available if user has this permission.


 

Restrict Gross Profit

The Restrict Gross Profit permission allows administrators to control which users can see gross profit and billing information in Hours History. When enabled, sensitive financial data is hidden from the user's view without any indication that fields are missing. This permission is unchecked by default.

When Restrict Gross Profit is checked for a user, the following fields are hidden:

View Hidden Fields
Summary View
(Talent & Company)
Gross Profit, Gross Profit %, Total Bill, Payment Cost, Bill DT Hours, Bill OT Hours, Bill RT Hours, DT Bill, OT Bill, RT Bill, Workers Comp Cost, Employer Taxes
Detail View
(Talent & Company)
Bill Rate, Item Bill

 

Restricted fields are also:

  • Not displayed by default in the Hours History grid
  • Not available for selection in the column selector
  • Excluded from all CSV exports (both Summary and Detail formats)
Note: No indication is displayed to the user that fields have been hidden.

 

Pay & Work Hours History Navigation

Talent History

  1. Navigate to a Talent Profile
  2. Click on the History Tab

    Note: This was previously the Paychecks tab.
    1. Pay History is the default view

Talent Pay History shows: 

  • Check #
  • Check Date
  • Gross
  • Taxes
  • Deductions
  • Net
  • Direct Deposit
  • View, which opens a PDF view of the check
     
  1. Click Hours History to view work history for the talent and company.

    Note: The Company column hyperlinks to the Company record. If the user doesn't have access to the Office, they will not be able to view the Hours.

Talent Hours History shows: 

Item
Company
Company Office
Office
Week Worked
Total Pay
Total Bill
Payment Cost
Employer Taxes
Gross Wages
Gross Profit
Gross Profit Percent
Accounting Period
Agency Name
Agency Cost
Bill DT Hours
Bill OT Hours
Bill RT Hours
Check Number
DT Hours
DT Bill
DT Pay
Invoice Number
Job Position
OT Hours
OT Bill
OT Pay
RT Hours
RT Bill
RT Pay
Total Hours
WC Code
Workers Comp Cost
Division

 

The Hours History also includes the ability to:

  • Export To CSV: Generates and downloads a CSV
    • Detail: Includes all summary columns plus additional detail columns (Type, Pay Unit, Bill Unit, Pay Rate, Bill Rate, Item Pay, Item Bill)
    • Summary (default): Includes aggregate summary information only
  • Filter: By Company Office, Job, and/or Date Range
    pwhh3.jpg
  • Column: Edits which Columns show based on what is selected
    pwhh2.png

Clicking on > next to the Company will expand the section to show more details.

pwhh1.png

Tax Statements

The Tax Statements tab gives HCM users direct access to a talent's tax documents, making it easy to retrieve and share forms when a talent reaches out for assistance. This feature is available for integrated environments only.

Note: Access to Tax Statements requires the Tax Statements user permission under Back Office | History View | Tax Statements. Users without this permission will not see the Tax Statements tab.
  1. Navigate to a Talent Profile
  2. Click on the History tab
  3. Click Tax Statements

    Note: The History tab displays three tabs in this order: Pay History, Hours History, Tax Statements.

When tax documents are available, they are organized by document type. Each type appears as a collapsible section—click the caret (>) to expand and view the documents within.

Only document types that exist for the talent are displayed. For example, if a talent has no T4A on file, the T4A section will not appear.

The following document types may be available depending on the talent's country:

Document Type Displayed For
W2 US talent
T4 CA talent
T4A CA talent
1095C US talent
1099 US talent

 

Each document section displays the following fields:

  • Employer
  • Tax Year
  • Actions – when a user clicks the Download button it is tracked in the export audit log under Utilities, the View (eye) button opens the form in a new tab. 

If no tax statements are on file for the talent, the tab displays: There are no tax statements records for this talent.


Company History

  1. Navigate to a Company page
  2. Click on the History Tab to view employee pay & work History.

    Note: The Employee Name column hyperlinks to the Talent record.

The History tab shows:

Item
Employee Name
Company Office
Office
Week Worked
Total Pay
Total Bill
Payment Cost
Employer Taxes
Gross Wages
Gross Profit
Gross Profit Percent
Accounting Period
Agency Name
Agency Cost
Bill DT Hours
Bill OT Hours
Bill RT Hours
Check Number
DT Hours
DT Bill
DT Pay
Invoice Number
Job Position
OT Hours
OT Bill
OT Pay
RT Hours
RT Bill
RT Pay
Total Hours
WC Code
Workers Comp Cost
Division

 

The History also includes the ability to:

  • Export To CSV: Generates and downloads a CSV
    • Detail: Includes all summary columns plus additional detail columns (Type, Pay Unit, Bill Unit, Pay Rate, Bill Rate, Item Pay, Item Bill)
    • Summary (default): Includes aggregate summary information only
  • Filter: By Company Office, Job, and/or Date Range
  • Column: Edits which Columns show based on what is selected

Clicking on > next to the Employee Name will expand the section to show more details.

pwhh4.png

Export Audit Log

Under Utilities > Export Audit Log, admin can view export history.

export_audit.png

For more information on the Export Audit Log, please refer to this article - 

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