Contact Activities and Tasks

Overview

Updated 05/20/2021

When logging an activity or a task, you will notice the creation, distribution, and details are identical. However, it is important to understand how and when to use each.

Tasks

A task is used to note an upcoming "to-do". As an example, leveraging the task type "client visit" and including your colleague(s). When you select the calendar icon, you will either be taken to your email account where you can send the invite out.

Calendar Invite: when the calendar invite downloads (Outlook) or opens in a new tab (Gmail), you'll notice that the parties involved, task type, date/time, and notes logged in Avionté have transferred to the invitee. 

Viewing Tasks

You can view your tasks from the Tasks tab.

The Dashboard's Event's Calendar widget will also house your tasks. If you have not completed your tasks, they will appear within the Overdue Tasks Widget until completed.

Logging an Activity

An activity is best used to log interactions that have already taken place. As an example, leveraging the activity type "Interview Followup" and documenting client feedback after a group has interviewed. 

Simply click on the "Log Activity" icon and select the activity type. Begin selecting the Users involved (if applicable).

You can take advantage of selecting the Email box if you would like to notify the User, via email, of the activity has been logged and the Calendar box.  If you would like to also track this activity on your calendar outside of Avionté.

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